Privacy Policy

Privacy Policy – The Soof

At The Soof, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from https://thesoof.com.

Information We Collect

When you shop with us, we may collect the following details to process your order:

• Personal details: Name, email address, phone number, billing and shipping address.
• Order information: Products you purchase, order history, and preferences.
• Technical data: IP address, browser type, and basic device information (collected automatically for security and site performance).

Payments

• Currently, we accept Cash on Delivery (COD) only.

• No card or payment details are stored on our website.

How We Use Your Information

We use your information for:

• Processing and delivering your orders.

• Communicating with you regarding your purchases or support requests.

• Improving the shopping experience on our website.

• Detecting and preventing fraud or unauthorized activity.

Cookies

Our website may use cookies to enhance your browsing experience. These help remember your preferences and make your shopping smoother. Cookies do not store personal payment data.

Sharing of Data

We do not sell or trade your personal data.
We may share information only with:

• Service providers (such as hosting with Hostinger).

• Logistics providers (only the shipping details required to deliver your order).

• Security or legal authorities if required by law.

Data Retention

• Order details and customer information are stored securely in our system as long as necessary for our records and tax/legal purposes.

• If you shop as a guest, we retain only the data required to fulfill your order.

Your Rights

You have the right to:

• Request access to the personal data we hold about you.

• Request corrections to your information.

• Request deletion of your personal data (unless we are legally required to keep it).

Third-Party Content

Our website may include testimonials or embedded content (such as images or design elements). These function just as if you visited the original source website and may collect data as per their policies.

Security

We take reasonable steps to protect your personal information and ensure it is not misused, lost, or accessed without authorization. However, no online system is completely secure.

Contact Us

For questions about this Privacy Policy or your data, you can contact us at:
📧 support@thesoof.com
🌐 https://thesoof.com